Step by step
How it works
A clear, structured path from online screening to ongoing support.
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Online Screening
Complete our online eligibility questionnaire so we can understand your circumstances. Your answers let our team assess whether our services may be suitable for you. The questionnaire is secure and confidential, and applications that do not meet our criteria are declined before any payment.
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Book Consultation
Consultations are held by secure video, from wherever you are. Your Clinician reads your information before you meet, discusses your concerns and answers your questions. You choose an appointment time that fits your routine.
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Clinical Assessment
Your Clinician assesses your overall health, including existing conditions and current medications. You can ask questions, weigh up the risks and benefits of anything discussed, and make an informed decision with your Clinician's guidance.
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Treatment Plan
Your plan is based on your health needs, medical history and circumstances. Your Clinician explains the recommended approach, the risks and benefits, and the alternatives. If a prescription is clinically appropriate, your Clinician explains what happens next, including dispensing through an Australian pharmacy.
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Ongoing Support
Your Clinician schedules regular reviews to check how you are going, adjust the plan where clinically appropriate, and address any concerns that come up. Reviews are held by video, so ongoing care does not depend on in-person visits.
Why LeafLine
Privacy at every step
If your Clinician prescribes treatment, the prescription goes to an Australian pharmacy, and your Clinician explains how dispensing works before the consultation ends.
From the eligibility check to your follow-up reviews, your privacy is protected at every step. Consultations happen from wherever you are, and there is nothing to collect in person.
Care, done properly.
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Screened before you pay
A structured eligibility check comes before any appointment or payment.
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AHPRA-registered Clinicians
Every consultation, every time.
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An individual treatment plan
Built for you after a full assessment, with scheduled reviews.
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Fees published upfront
No memberships, no surprise charges. Not suitable at your initial consultation? The fee is refunded in full.
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A team you can reach
Email and phone support between appointments, with reviews built in.
Ready to get started?
Take the first step. A simple conversation with a Clinician.
AHPRA-registered Clinicians · Australian-owned and operated · Telehealth nationwide
What to expect
Not everyone will be eligible
Clinical decisions are based on individual assessment. Our clinicians may determine that certain treatment options are not appropriate for your circumstances.
Ongoing monitoring
If treatment is commenced, regular follow-up consultations are important for monitoring effectiveness, side effects, and making any necessary adjustments.
Regulatory compliance
All clinical decisions, including prescribing, are made in accordance with Australian healthcare regulations and professional practice standards.
Comprehensive discussion
Your clinician will discuss potential risks, side effects, drug interactions, and alternative options in detail during your consultation.
Telehealth Access
LeafLine Clinic uses secure, privacy compliant telehealth technology for all consultations. You can connect via video or telephone, depending on your preference and access.
Consultations are available to patients located anywhere in Australia at the time of the appointment.
Already receiving care through another clinic? See changing clinics for how to bring your care across.
What you'll need:
- A smartphone, tablet, or computer with internet connection (for video), or a telephone (for phone consultations)
- A private, quiet space for your consultation
- Any relevant medical records, referrals, or current medication lists