Step by step
How it works
A clear, structured path from online screening to ongoing support.
-
Online Screening
Complete our online eligibility questionnaire to help us better understand your individual circumstances. By answering a few quick questions, you allow our team to assess your needs and determine whether our services may be suitable for you. This process is secure, confidential, and designed to guide you toward the most appropriate next steps with clarity and confidence.
-
Book Consultation
Our secure online consultations allow you to speak with a qualified healthcare professional from the comfort of your home. During your appointment, the clinician will review your information, discuss your concerns, answer any questions, and guide you through suitable treatment options if appropriate. Flexible scheduling makes it easy to book a time that fits your routine, without the need for in-person visits.
-
Clinical Assessment
They will assess your overall health, consider any existing conditions or medications, and explain appropriate treatment options where suitable. You will have the opportunity to ask questions, understand potential benefits and risks, and make informed decisions with guidance from a qualified healthcare professional.
-
Treatment Plan
This plan is tailored to your specific health needs, medical history, and personal circumstances. Your Clinician explains the recommended approach and discusses potential risks, benefits, and alternative options. If prescribing is clinically appropriate, anything prescribed is dispensed by an Australian pharmacy and delivered to your door in discreet, unbranded packaging.
-
Ongoing Support
Our clinicians provide regular check-ins to assess your progress, make dose adjustments where clinically appropriate, and address any concerns that arise over time. This ongoing support helps ensure your treatment remains safe, effective, and aligned with your changing health needs, without the inconvenience of in-person visits.
Privacy by default
Delivered to your door
If your Clinician prescribes treatment, your prescription is sent to an Australian pharmacy, filled, and delivered to your door in discreet, unbranded packaging.
From your consultation to your delivery, your privacy is protected at every step. There is nothing to collect in person and nothing on the parcel that says what is inside.
Care, done properly.
-
Screened before you pay
A structured eligibility check comes before any appointment or payment.
-
AHPRA-registered Clinicians
Every consultation, every time.
-
An individual treatment plan
Built for you after a full assessment, with scheduled reviews.
-
Fees published upfront
No memberships, no surprise charges. Not suitable at your initial consultation? The fee is refunded in full.
-
A team you can reach
Email and phone support between appointments, with reviews built in.
Ready to get started?
Take the first step today. Your journey to better health starts with a simple conversation.
AHPRA-registered Clinicians · Australian-owned and operated · Telehealth nationwide
What to expect
Not everyone will be eligible
Clinical decisions are based on individual assessment. Our clinicians may determine that certain treatment options are not appropriate for your circumstances.
Ongoing monitoring
If treatment is commenced, regular follow-up consultations are important for monitoring effectiveness, side effects, and making any necessary adjustments.
Regulatory compliance
All clinical decisions, including prescribing, are made in accordance with Australian healthcare regulations and professional practice standards.
Comprehensive discussion
Your clinician will discuss potential risks, side effects, drug interactions, and alternative options in detail during your consultation.
Telehealth Access
LeafLine Clinic uses secure, privacy compliant telehealth technology for all consultations. You can connect via video or telephone, depending on your preference and access.
Consultations are available to patients located anywhere in Australia at the time of the appointment.
What you'll need:
- A smartphone, tablet, or computer with internet connection (for video), or a telephone (for phone consultations)
- A private, quiet space for your consultation
- Any relevant medical records, referrals, or current medication lists