Telehealth in Canberra
Canberra shares our operating timezone, so published hours are local hours for most of the year. Consultations run by video or telephone across Belconnen, Gungahlin, Woden Valley, Tuggeranong and the inner north and south.
An Australian telehealth clinic
Telehealth in Australian Capital Territory
Clinically guided care for the Australian Capital Territory, by video or phone, wherever you are.
LeafLine Clinic consults with Canberrans by secure video or telephone. A capital of busy calendars suits a clinic with seven-day hours and no waiting room.
The ACT shares LeafLine Clinic’s operating timezone, so the published hours are your local hours for most of the year.
- Canberra
- Belconnen
- Tuggeranong
- Gungahlin
- Woden Valley
- the surrounding region
Telehealth across Australian Capital Territory
Consultations are held with patients located anywhere in the Australian Capital Territory at the time of the appointment. These are the centres patients across the Australian Capital Territory most often call from.
Telehealth in The Canberra region
Patients in the surrounding district attend consultations the same way, from wherever they are located at the time of the appointment.
Town pages for Australian Capital Territory
Every town and city in the Australian Capital Territory that the ABS counts at 10,000 people or more has its own page, with the ACT rules that apply there, its Primary Health Network, the distance to Canberra and the local hours. All town pages.
How approval works in Australian Capital Territory
The federal approval comes from the Therapeutic Goods Administration under the Special Access Scheme, and your Clinician applies for it in their own name before prescribing.
The ACT adds a territory approval that most states do not. ACT Health requires an approval from the ACT Chief Health Officer, as well as the federal one, before a prescriber prescribes a controlled medicine in this kind of care, and it states that both must approve before prescribing. Your Clinician can lodge the ACT application at the same time, on the TGA’s online form, so the two run together.
The Medicines, Poisons and Therapeutic Goods Regulation 2008 (ACT) requires the Chief Health Officer to give written notice of the decision within 7 days after making it. The ACT approval is issued to the prescriber who applied, like the federal one. Before prescribing, your Clinician also checks Canberra Script, the ACT’s real-time prescription monitoring system.
Last verified 27 October 2026. The 7-day notice rule was re-read in the current Regulation (Republication No 57, effective 26 December 2025) on 27 October 2026. ACT Health’s page blocked automated reads on 27 October 2026, so the approval requirement rests on our read of 1 September 2026 (page updated 14 July 2026). The federal approval rests on the TGA page as read on 7 September 2026.
- ACT Health, prescribing guidance for controlled medicines (updated 14 July 2026, read 1 September 2026)
- Medicines, Poisons and Therapeutic Goods Regulation 2008 (ACT), ACT Legislation Register (read 27 October 2026)
- TGA, Special Access Scheme for individual patients (read 7 September 2026)
General information, not medical or legal advice. Your Clinician confirms which rules apply to you at your consultation.
Already a patient somewhere else?
If another clinic already prescribes for you, LeafLine can take over your care with your written consent. The federal approval and any ACT approval were issued to your previous prescriber, so your new Clinician applies again if they decide to prescribe. Our page on changing clinics in the ACT covers your records, the ACT rules and the transfer consultation.
Moving here
If you move to Canberra from another state, the ACT approval may be new to you even if your previous state asked for nothing similar. Give your clinic your ACT address before your next review and expect your Clinician to apply to the ACT Chief Health Officer before prescribing a controlled medicine. Your Clinician also checks Canberra Script in place of your previous state’s system.
Queanbeyan and the towns around Canberra are in New South Wales, so a patient living there is under the New South Wales rules instead.
Our guide to moving interstate with your prescription sets out what carries over from your previous state, what your Clinician checks again, and what to tell your clinic before the move.
Getting started from Australian Capital Territory
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Check your eligibility
Seven questions, about 90 seconds, confidential.
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See how consultations work
Video or telephone, with an AHPRA-registered Clinician.
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See the fees
Published before you book: initial consultation $29 (usually $79).
Questions from ACT
Can I see a Clinician in Canberra by telehealth?
Yes. Consultations with an AHPRA-registered Clinician are held by secure video or telephone with patients located anywhere in the ACT, across every Canberra district. There is no rooms appointment to travel to, and no referral is needed.
Is LeafLine Clinic available across the ACT and surrounds?
Yes. Consultations are available to patients located anywhere in the ACT at the time of the appointment, by video or telephone, including the surrounding NSW region. A telephone consultation needs nothing more than phone reception.
What hours can ACT patients reach LeafLine Clinic?
Support and bookings run 9am to 7pm Melbourne time, seven days a week. That is local time in the ACT during standard time; during daylight saving, local times sit one hour ahead.
Do I need a referral in the ACT?
No referral is required anywhere in Australia, including the ACT. Eligibility screening is the way in: seven questions, about 90 seconds, confidential.
Does the ACT need its own approval as well as the federal one?
Yes, for a controlled medicine. ACT Health requires an ACT Chief Health Officer approval alongside the federal approval, and both must approve before a prescriber prescribes. Your Clinician can lodge the two together on the TGA’s online form.
How long does the ACT approval take?
The Medicines, Poisons and Therapeutic Goods Regulation 2008 (ACT) requires the Chief Health Officer to give written notice within 7 days after deciding the application. Nothing is prescribed until both the ACT and the federal approvals are granted.
Ready to get started?
Take the first step. A simple conversation with a Clinician.
AHPRA-registered Clinicians · Australian-owned and operated · Telehealth nationwide