An Australian telehealth clinic
Clinically guided care for Western Australia, by video or phone, wherever you are.
Western Australia is the strongest argument for telehealth in the country: a third of the continent, served by clinics concentrated in one corner of it. LeafLine Clinic consults with WA patients by secure video or telephone, whether you are in Perth or two thousand kilometres north of it.
LeafLine Clinic operates on eastern time, which works in WA’s favour at the start of the day: the line opens at 7am Perth time.
Consultations are held with patients located anywhere in Western Australia at the time of the appointment. These are the centres patients across Western Australia most often call from.
Most Western Australian patients are in the Perth metropolitan area, and so is most of the state’s specialist care. Consultations run by video or telephone from home, so an appointment does not depend on getting across the city for it.
Fremantle and the southern suburbs are served the same way as the rest of the metropolitan area, by video or telephone, with no rooms visit.
Bunbury is the centre of the South West and a two-hour drive from Perth. Consultations are attended from home rather than at the end of that drive.
Geraldton sits about 420 kilometres north of Perth on the Mid West coast. Specialist appointments in the city usually mean an overnight stay; a telehealth consultation does not.
Broome is roughly 2,200 kilometres from Perth. The Kimberley is exactly the geography telehealth exists for, and a telephone consultation needs nothing more than reception.
Every town and city in Western Australia that the ABS counts at 10,000 people or more has its own page, with the WA rules that apply there, its Primary Health Network, the distance to Perth and the local hours. All town pages.
The federal approval comes from the Therapeutic Goods Administration under the Special Access Scheme, and your Clinician applies for it in their own name before prescribing. WA Health states that this approval is “not transferable to another prescriber”, so it stays with the practitioner who applied.
Western Australia can add a second approval, a patient-specific authorisation from the Chief Executive Officer of the Department of Health in defined situations: a patient under 18, which LeafLine does not see; a history of drug dependence, oversupply or a substance use disorder in the past five years; a history of psychosis or another psychiatric condition alongside the reason for treatment; and a daily dose above the Department’s published ceiling. Where one of these applies, your Clinician lodges the WA application with the federal one, and nothing is prescribed until both are granted.
WA Health says prescribers should check ScriptCheckWA, the state’s real-time prescription monitoring system, before prescribing, and it asks for the result in any Department application. Your Clinician tells you at the consultation whether a WA authorisation is needed in your case.
Last verified 27 October 2026. The WA Department of Health site refused connections on 27 October 2026, so the WA rules above rest on our read of its page on 1 September 2026, which listed the same four situations as our April 2026 read. The federal approval rests on the TGA page as read on 7 September 2026.
General information, not medical or legal advice. Your Clinician confirms which rules apply to you at your consultation.
If another clinic already prescribes for you, LeafLine can take over your care with your written consent. WA Health states that federal approvals are not transferable to another prescriber, so your new Clinician applies afresh if they decide to prescribe. Our page on changing clinics in Western Australia covers your records, the WA rules and the transfer consultation.
If you move to Western Australia, give your clinic your WA address before your next review. Your Clinician then checks ScriptCheckWA in place of your previous state’s system and works out whether one of the WA situations above applies, even if your previous state asked for nothing similar.
Perth runs two hours behind AEST and does not observe daylight saving, so an appointment booked for 11am AEST starts at 9am Perth time, and the gap grows to three hours while the eastern states are on daylight saving.
Our guide to moving interstate with your prescription sets out what carries over from your previous state, what your Clinician checks again, and what to tell your clinic before the move.
Seven questions, about 90 seconds, confidential.
Video or telephone, with an AHPRA-registered Clinician.
Published before you book: initial consultation $29 (usually $79).
Yes. Consultations with an AHPRA-registered Clinician are held by secure video or telephone with patients located anywhere in Western Australia, Perth included. Bookings open at 7am Perth time, seven days a week, and no referral is needed.
Yes. Consultations are available to patients located anywhere in Western Australia at the time of the appointment, by video or telephone, including the Wheatbelt, the Goldfields, the Pilbara, and the Kimberley. A telephone consultation needs nothing more than phone reception.
Support and bookings run 9am to 7pm Melbourne time, seven days a week, which is 7am to 5pm Perth time. Western Australia does not observe daylight saving, so the two-hour difference holds for most of the year and stretches to three during eastern daylight saving.
No referral is required anywhere in Australia, including Western Australia. Eligibility screening is the way in: seven questions, about 90 seconds, confidential.
Only in defined situations. The WA Department of Health issues a patient-specific authorisation where a patient has a history of drug dependence, oversupply or a substance use disorder in the past five years, a history of psychosis or another psychiatric condition alongside the reason for treatment, or needs a daily dose above the Department’s published ceiling. Outside those situations the federal approval is the only one, and your Clinician tells you at the consultation which applies.
No. WA Health states that approvals under the Special Access Scheme are not transferable to another prescriber. If your new Clinician decides to prescribe, they apply afresh, and where a WA authorisation applies to you that is applied for again too.
Take the first step. A simple conversation with a Clinician.
AHPRA-registered Clinicians · Australian-owned and operated · Telehealth nationwide
Quick answers
Process, fees and eligibility, from our published information
No clinical advice. For anything medical, your Clinician is the right person, in a consultation.
