Neuropathic pain

Comprehensive care for nerve-related pain conditions

AHPRA-registered Clinicians
Australian-owned and operated
Telehealth nationwide
Nerve pain is hard to put into words. Our Clinicians listen closely to understand how yours actually affects your days.

What neuropathic pain is

Neuropathic pain, also called nerve pain or neuralgia, occurs when there is damage to the nerves themselves, from disease or from injury. It is different in origin from the pain of a sprain or a broken bone. In that kind of pain, healthy nerves report damage to tissue. In neuropathic pain, the reporting system is itself the thing that has been damaged, and it sends pain signals that do not correspond to any current injury.

That difference explains why nerve pain feels unlike other pain, and why treatments that work for ordinary pain often do very little for it.

A hot water bottle in a knitted green cover on a cream blanket

How nerve pain feels

  • Shooting or stabbing pain
  • A burning sensation
  • Something like an electric shock
  • Pins and needles, or tingling
  • Numbness in the same area that hurts
  • Pain from things that should not hurt at all, such as bedsheets, a light touch, or cool air

That last one has a name, allodynia, and it is one of the more distinctive features of nerve pain. Sensitivity to ordinary contact is a common reason people first raise the problem with a doctor.

What causes neuropathic pain

Nerve damage has many causes. Among the more common are shingles and the pain that can persist after it, peripheral neuropathy from diabetes or from autoimmune disease, multiple sclerosis, stroke, carpal tunnel syndrome, and direct nerve injury from trauma or surgery. Poor blood supply, vitamin deficiencies and some medicines, including several used in chemotherapy, can also damage nerves.

Nerve pain can be acute or chronic. Where it persists beyond the normal healing period it is also chronic pain, and the two are assessed together.

How neuropathic pain is assessed

Assessment starts with the description. Because the sensations are distinctive, a careful history often does more diagnostic work than any test. A doctor will ask where the pain is, what it feels like, what sets it off, and whether there is numbness or weakness in the same area.

Physical examination looks at muscle strength and coordination, reflexes, and how the affected area responds to touch, temperature and pinprick. Depending on what that suggests, further investigation may include blood tests, nerve conduction studies, CT or MRI imaging, all aimed at finding the underlying cause rather than measuring the pain.

How neuropathic pain is usually managed in Australia

The first step is treating the underlying condition where one can be identified and treated, such as managing blood glucose in diabetic neuropathy or releasing a compressed nerve.

For the pain itself, the medicines used are generally not the ones used for other kinds of pain. Some antidepressant medicines and some epilepsy medicines are used specifically for nerve pain, at doses and for reasons that have nothing to do with their original purpose.

Alongside medicines, management commonly includes physiotherapy, cognitive behavioural therapy, relaxation techniques and pacing, usually in combination rather than one at a time. Surgery is occasionally recommended, though for most people it does not help.

Before you book

What a consultation covers

A structured review of your health with an AHPRA-registered Clinician, by video or telephone.

  1. Your history

    A consultation with a LeafLine Clinic Clinician is a structured review of your health. Your Clinician takes a full history: where the pain sits, how it behaves, how long it has been there, what has already been tried and what happened, your current medicines, and your other conditions.

  2. What you have already tried

    Your Clinician will discuss your concerns and review your previous treatments: what has been tried, what happened, and what you are taking now.

  3. The options

    Your Clinician explores appropriate management options based on clinical judgement and your individual circumstances. Specific treatment options can only be discussed and decided during a private consultation with a qualified Clinician.

  4. Whether this clinic is right for you

    Some people are not suitable for care through this clinic, and where that is the case your Clinician will say so during the consultation and discuss where to go next.

When to seek medical support

See a doctor if nerve pain is new, is spreading, or comes with weakness, numbness or loss of function. Seek urgent care for sudden weakness or numbness on one side of the body, sudden loss of vision or speech, loss of bladder or bowel control, or nerve pain following a significant injury. For medical emergencies, call 000.

Common questions

How is nerve pain different from ordinary pain?

Ordinary pain is healthy nerves reporting damage to tissue. Neuropathic pain comes from damage to the nerves themselves, so the signal is generated by the reporting system rather than by a current injury. It typically feels like burning, shooting, stabbing, electric shock or pins and needles, and can be triggered by light touch that should not hurt.

Why do normal pain relievers not work well for nerve pain?

Neuropathic pain is generated differently from tissue-injury pain, so medicines that reduce inflammation or block ordinary pain signalling often have limited effect. In Australian practice, nerve pain is more commonly managed with certain antidepressant and anticonvulsant medicines used specifically for that purpose, alongside non-medicine approaches.

What conditions commonly cause neuropathic pain?

Shingles and post-shingles pain, peripheral neuropathy from diabetes or autoimmune disease, multiple sclerosis, stroke, carpal tunnel syndrome, direct nerve injury from trauma or surgery, some vitamin deficiencies, and some medicines including several used in chemotherapy.

Do I need a referral to book a consultation about nerve pain?

No referral is required. Eligibility screening is the way in: seven questions, about 90 seconds, and it is confidential.

About this page

This page is general health information about a condition. It is not a description of any treatment, it is not medical advice, and it is not a substitute for an assessment by a qualified practitioner. Decisions about your care are made with your Clinician, in a consultation, based on your own history.

Last reviewed 7 September 2026. Written by Umar Khan, CEO.

Sources

Book a consultation

If you are living with neuropathic pain, you can book a telehealth consultation with one of our AHPRA-registered Clinicians to discuss your symptoms and care options.

AHPRA-registered Clinicians · Australian-owned and operated · Telehealth nationwide

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