An Australian telehealth clinic

Telehealth clinic for Albury, NSW

Consultations by video or telephone for patients located in Albury, with the NSW rules, local hours and fees in one place.

Albury by telehealth

59,538 people lived in the Albury City local government area at 30 June 2025 on the ABS's preliminary estimate, an increase of 3,471 people since 2021. Albury sits on the north bank of the Murray River, with Wodonga on the Victorian side, and the ABS counts the two as one urban area. Patients there see a LeafLine Clinician by video or telephone, from home, from work, or from anywhere with reception.

Albury sits about 550 kilometres by road from Sydney, around 6 and a half hours behind the wheel. An in-person appointment in Sydney would usually mean staying overnight. The closest capital is Canberra, about 340 kilometres away by road.

The NSW rules for a patient in Albury

In New South Wales the state layer is narrow. A NSW Health authority is needed where the Clinician considers the patient drug dependent, and otherwise the federal approval is the one your Clinician applies for. The state’s new medicines Act commences on 5 November 2026, and from that date NSW Health takes state applications through SafeScript NSW.

Before prescribing, your Clinician checks SafeScript NSW, the state’s real-time prescription monitoring system, which shows recent supply of monitored medicines.

Albury is in New South Wales and Wodonga is in Victoria, so the rules described on this page are the New South Wales ones. A patient who lives in Wodonga is under the Victorian rules instead, and the Wodonga page sets those out.

The federal side is the same everywhere. Our guide to getting a prescription through SAS-B explains the TGA approval, and if you are moving from another clinic, the New South Wales changing-clinics page covers what transfers and what does not.

How a consultation works from Albury

  1. Check your eligibility

    Start with the confidential eligibility questionnaire. It screens out situations the clinic cannot take on, so nobody books a consultation that cannot go ahead. Patients must be 18 or over.

  2. Book video or telephone

    Video works on a phone, tablet or computer. Where the connection is unreliable, a telephone consultation needs nothing more than reception, which makes it a workable option anywhere around Albury. Support and bookings run 9am to 7pm local time during standard time.

  3. What to have ready

    Have a list of your current medications and doses, any recent letters, results or discharge summaries, your Medicare card if you have one, and your home address, which goes on any prescription. Take the call somewhere private: a parked car works, an open-plan office does not.

  4. After the consultation

    If your Clinician decides a treatment is appropriate, they apply for the approvals it needs in their own name: the TGA's Special Access Scheme Category B approval where the medicine is not on the Australian Register of Therapeutic Goods, plus any NSW approval described above. Nothing is prescribed until those are granted. Reviews afterwards run by video or telephone in the same way.

Albury's Primary Health Network

Albury falls within Murrumbidgee PHN. A PHN is a regional body funded by the Australian Government that commissions primary care services rather than providing consultations. LeafLine Clinic is a private telehealth clinic with no link to any PHN.

A PHN's website is a sensible place to look for the GPs, pharmacies and community services in your area, which matter alongside any telehealth care.

Next steps from Albury

Nearby town pages

Questions from Albury

Can I see a Clinician by telehealth in Albury?

Yes. Consultations are held with patients located in Albury at the time of the appointment, by video or telephone, and every LeafLine Clinician is AHPRA-registered. You do not need a referral, and the eligibility questionnaire comes first.

Which rules apply to a patient in Albury?

The New South Wales rules, because state and territory law sets the approval and monitoring layer. The NSW approval position is: NSW Health authority only where the Clinician considers dependence. Your Clinician also checks SafeScript NSW before prescribing. Albury is in New South Wales and Wodonga is in Victoria, so the rules described on this page are the New South Wales ones. A patient who lives in Wodonga is under the Victorian rules instead, and the Wodonga page sets those out.

What hours can I reach LeafLine from Albury?

Support and bookings run 9am to 7pm Melbourne time, seven days a week, which is 9am to 7pm local time during standard time. During daylight saving, NSW local times sit one hour ahead of AEST.

Do I need to travel from Albury at any point?

No. LeafLine Clinic has no consulting rooms, so every consultation and review is held by video or telephone wherever you are in New South Wales. For reference, Albury is about 550 kilometres by road from Sydney.

Ready to get started?

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